01 · Recruit · 2 items
Recruit
Who should be in the programme — and why would they join?
In the market
Pain · 2
visitor leaves unanswered
Felt by Visitor
Dissatisfied
They leave with the same question they arrived with.
Satisfied
They understand the offer and see one clear next step.
Delighted
The page answers as the company would, and they feel expected.
Avoid
A brochure that cannot answer a real question.
Mitigate
Governed answers on the page, brand voice, and a named handoff.
Opportunity
The first useful conversation happens before they hunt for a form.
Still owns: Marketer
A named way
too much information, they are lost before they engage
Felt by Visitor
Dissatisfied
They drown in claims and never start.
Satisfied
One question, one answer, one next step.
Delighted
The page feels like a person who already knew what mattered.
Avoid
A first surface that tries to say everything.
Mitigate
One conversation, one next step, the rest on demand.
Opportunity
Less on the page is how they begin.
Still owns: Marketer
A named way